AI 101

Workflow vs. agent

Also known as: workflow or agent

Agents

Workflow = you define the steps in advance; the model fills in each. Agent = the model decides the next step itself, in a loop.

  • Workflows: predictable, auditable, limited to your design.
  • Agents: flexible, adaptable, less predictable.
  • Most production systems are hybrids โ€” a workflow with agent steps inside.

The rule of thumb: if you can enumerate the steps, build a workflow. If you can't, you need an agent. Start with the workflow โ€” add autonomy only where it's genuinely required.